pawpaw

pawpaw uses stripe connect — set up once, get paid for every invoice.

create, send, and get paid — usually under two minutes.

set pawpaw to nudge clients before and after the due date — no awkward follow-up emails.

for service businesses where the customer is standing right in front of you, sending the invoice by sms beats email every time. most pay before they leave the parking lot.

for jobs that need materials or a chunk of your time, ask for a percentage upfront. pawpaw splits one invoice into a deposit + balance so you don't have to track two separate bills.

things happen — wrong charge, returned item, billing mistake. pawpaw refunds the customer through stripe in two clicks. the books update automatically.

for monthly retainers, weekly services, or any client who gets billed on a schedule. set it up once and pawpaw drafts and sends the invoice automatically.

some customers will pay on time as long as they know there's a cost for not doing it. pawpaw can apply a late fee automatically once an invoice goes past due.

the default subject and body work, but a sentence in your own voice makes the email feel like it's from you, not from "a software". customers reply to those emails more often.

for invoices you're still building — waiting on a final number, missing a customer's email, or just want to review later. drafts stack up in your drafts queue until you send them.

for operators who batch-write invoices on friday afternoon. once you've got a queue of drafts ready, the bulk-send bar pushes them all out without opening each one.

every send button has a "preview email" partner. it renders the actual email — your branding, your line items, your payment link — so you can catch a typo before the customer does.

wrong amount, missing line item, customer asked for a tweak — you can edit any unpaid invoice and re-send. paid and cancelled invoices are locked because they're audit history.

instead of typing line items every time, use the catalog picker — it pulls magpie products and mockingbird services with name, price, and any default deposit % already filled in.

for invoices that should carry a discount — a flash sale, a thank-you, a referral perk. type the code on the new-invoice form and otter validates it and applies the discount line.

every client has a detail page with their lifetime stats — total paid, currently outstanding, and every invoice ever sent. useful before a sales call or when a customer asks "what did i pay last time?"

for clients with multiple sites — "building 3," "the elm st store," "the warehouse vs. the storefront." pinning an invoice to a dragonfly location keeps the work straight in the customer's mind and yours.

when a crawdad job is marked complete, pawpaw gets a draft invoice with the customer + tracked time + line items already filled. one click in crawdad becomes a ready-to-review invoice in pawpaw.

with the customer's permission, pawpaw stores their card as a saved payment method. next time they owe you, you can charge the saved card without sending a payment link.

for retainers, weekly services, or monthly memberships — set the cadence once and pawpaw drafts and sends a fresh invoice on each cycle.

the recurring page lists every schedule with its cadence, next-run date, and status. pause for seasonal customers, resume when they're back, delete when the relationship ends.

for an invoice you shouldn't have sent — wrong customer, duplicate, dispute that needs to be reissued. cancel marks it as void without deleting the audit trail.

for customers who need a paper copy or accountants who file pdfs. pawpaw renders any invoice — paid or unpaid — as a clean printable pdf with your branding.

the business name, email, phone, and address from settings show on every invoice email and pdf. fill them in once before your first send.

when a customer clicks the payment link, they land on a branded pawpaw-pay page. it's stripped down to one job — pay this invoice — and shows your business info, the line items, and the payment form.