- 1
tortoise = your business
the operating manual for your shop, your team, your way of doing things. lives in your account, only your team sees it.
- 2
knowledge base = your wymzy questions
if you're stuck on how to send an invoice in pawpaw or how to embed a bluegill chatbot, that's the public knowledge base on wymzy.ai.
- 3
don't try to put one inside the other
they're separate on purpose — your sops are private, our help docs are public. keep them in their own rooms.
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