tortoise

write your first standard operating procedure

tortoise is the wiki for how your business runs. how you open in the morning, how you answer the phone, how you handle a refund — write it once, the team reads it on day one.

4 steps~2 min
  1. 1

    open tortoise

    click "tortoise" in the sidebar. the page tree sits on the left.

  2. 2

    tap the + button

    creates a new page at the top level. give it a title — "how we open in the morning" works.

  3. 3

    write the procedure

    the editor handles bold, italic, links, lists, and headings. use a numbered list for steps the team has to follow in order.

  4. 4

    walk away

    tortoise autosaves about a second after you stop typing. close the tab and the draft is safe.

    tip

    the first draft doesn't have to be perfect. write it in the voice you'd use to explain it to a new hire — refine later.

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