- 1
create the promo
set the discount + code as usual.
- 2
toggle "first time only"
the toggle sits in the audience section. otter checks the customer's email against your past paid invoices in pawpaw — anyone with a prior paid invoice is rejected with a friendly message.
- 3
share through new-customer channels
first-time-only promos belong on your website's lead capture, marigold lead form, or armadillo referral program — places only first-timers see. don't blast it to your existing customer list.
tippair first-time-only with a public-portal toggle to keep it off the yaupon portal — yaupon is for existing customers, who would never qualify anyway.
still stuck?
we respond to every message within 24 hours.