otter

expire or retire a promo

promos accumulate. some you want to end clean (the flash sale wraps up). others you want to leave the history but stop accepting new redemptions. here's the difference.

3 steps~2 min
  1. 1

    set an end date to expire automatically

    for any promo, the end-date field controls when it stops working. once that date passes, the code is rejected at checkout but the promo and all its redemption history stay in your otter list.

  2. 2

    click "end now" to retire it today

    for a promo that's running but you want to kill before the scheduled end date, the "end now" button on the promo's detail view immediately stops accepting new redemptions. existing redemptions are not affected.

  3. 3

    archive when you don't need it in your list anymore

    ended promos still show in your otter dashboard. once you're done analyzing them, click archive to hide them from the main view. the data stays — you can always un-archive to revisit a campaign you ran last year.

    tip

    never delete a promo that's been redeemed — it would orphan the redemption records on past invoices. archive is the safe move; the only reason to delete is if a promo never had a single redemption.

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