hummingbird

where responses go after a customer submits

every submission lands in two places — inside hummingbird's response list, and on the customer's dragonfly profile (auto-attached by email or phone match).

3 steps~2 min

1
in hummingbird
the form's detail page shows a recent-submissions list with submitter name + email + timestamp.
2
in dragonfly
the response auto-attaches to the customer's existing profile if the email or phone matches. no profile yet? hummingbird creates a new dragonfly contact with the form data.
3
no copy-paste, no spreadsheets
every form response is searchable from the dragonfly contact's activity feed. the next time you talk to that customer, their intake answers are right on their card.

was this article helpful?

yes no

still stuck?

we respond to every message within 24 hours.

where responses go after a customer submits

in hummingbird

in dragonfly

no copy-paste, no spreadsheets

still stuck?

more in hummingbird

build your first intake form

send a form to a customer

use conditional logic to hide questions