the reward label is what the customer sees on their card when they're one punch away. it's tiny copy but it does a lot of the heavy lifting on whether they come back.
the gear icon next to the program switcher.
"free reward" is bland. "free latte," "free wash," "free 30-minute class" is concrete. specific reads like a real promise.
the label updates on every member's card immediately. you can change it as your menu changes — winter blend, summer sale — without resetting punches.
we respond to every message within 24 hours.
the digital version of "buy 9 get 1 free." works for shops where every visit is the same value — coffee, car washes, classes. set the program up once and start enrolling customers.
the customer says "yeah, i'll do it." you take their phone or email, hit save, and they're in — no app to download, no plastic card to lose.
the everyday move. customer walks in, you find them, hit punch. when their last punch lands, the card flips to a reward earned automatically.