firefly

give a bonus punch on someone's birthday

small surprise punches build habit faster than a tighter card does. firefly lets you stamp anyone manually whenever you want.

3 steps~2 min
  1. 1

    find the member in the list

    search by name, phone, or email.

  2. 2

    tap +1 punch on their row

    the punch fires immediately, just like a counter visit. you can do this any time — you don't need a reason.

  3. 3

    give them a heads-up by text

    send them a quick "happy birthday — bonus punch on the house, you're 2 from a free coffee" text. the surprise + the heads-up is what gets them in the door this week.

    tip

    a free punch costs you nothing today and shortens their next visit. it's the cheapest retention move in the suite.

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