the reviews tab shows your coyote nps score and the rate at which 9-10 promoters become actual google reviews. an early warning system.
click "reviews." your nps score and review-conversion rate sit at the top.
a falling nps is your earliest signal. way before it shows up as a bad google review.
call a few customers personally if a week dips hard. fix the issue offline before it becomes a public review.
we respond to every message within 24 hours.
osprey rolls revenue, expenses, net income, and cash position into a strip across the top. ten seconds and you know how the business is actually doing.
the revenue tab shows a trend line plus your biggest day in the window. quick way to spot whether the month is trending up, flat, or sliding.
the funnel tab shows how leads turn into quotes, quotes into invoices, invoices into paid invoices. you'll see where your pipeline leaks.