- 1
the badge is the count of unread messages
in the channel sidebar. red badge with a number means "this many messages since you last opened it."
- 2
opening a channel marks it read
as soon as you click a channel, your lastRead pointer moves to the latest message. the badge clears.
- 3
the sidebar refreshes every 8 seconds
you don't need to reload the page — new messages and unread badges appear on their own.
tipthe unread divider inside the message pane stays put while you're reading, even as new messages stream in. it's a snapshot from when you opened the channel — so you can find your spot when you scroll up.
still stuck?
we respond to every message within 24 hours.