1
open program settings
the program-level settings panel.
2
set the expiry window in days
180 days is common. 365 is generous. shorter than 90 is hard to defend if a customer complains.
3
double-check your state's gift-card law before saving
in many u.s. states, gift cards legally cannot expire (or have a 5-year minimum, or expire only after 12+ months of no use). google "<your state> gift card expiration law" before turning this on. when in doubt, leave expiry off — outstanding balances aren't bad if your customers are using them.
tip
expiring a card you took money for can be illegal depending on the state. it's not just a customer-relations call — it's a compliance call. err toward no expiry.

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set an expiry — and check your state law first

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