cardinal

pause and resume a subscription

for seasonal customers (lawn care over winter) or members on temporary leave. pause beats cancel — keeps history intact and resume is one tap.

3 steps~2 min

1
open the subscription
find the row in your subscriptions list. click to open the detail.
2
click "pause"
cardinal stops billing immediately without canceling. the customer's history, prior invoices, and start date all stay on the card.
3
resume when they're back
click "resume" to pick back up at the next interval. you don't have to re-enter customer info, amount, or cadence.
tip
if the gap is going to be more than a year, cancel instead — easier to start fresh than juggle a year-long pause.

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