the avatar is the small image inside the chat — the launcher is the floating button visitors click to open the chat. you can use your business logo, a bullfrog file, or upload something custom for each.
below the basics in the setup tab.
three options — your business logo (auto-pulls and updates if you change it elsewhere), any bullfrog file, or a fresh upload. pick whichever is easiest to keep current.
the launcher is the small floating circle on your magnolia site. the same image options apply. matching it to your avatar keeps the brand consistent.
we respond to every message within 24 hours.
a bluegill chatbot answers visitor questions in your voice 24/7. the setup is one page — name, hours, services, faqs — and you're live.
the bluegill widget is a small launcher that lives in the corner of your site. visitors click it to chat — it expands without leaving the page.
every visitor chat is logged with the full transcript. promising ones get flagged "ready" — the bot caught lead intent (asking about pricing, requesting a callback). convert them into marigold leads in one tap.